For accounting & bookkeeping practices

One login. Every client's overdue ledger. Chased by voice,

Office Voice phones your clients' overdue customers, holds a real conversation off live Xero data, sends a secure pay-link, and follows up by SMS and email: voice, SMS and email as one cadence. Run it across your whole book from one practice console, and get cheaper per client as the book grows, not more expensive.

Voice-led · SMS + email in one cadence · AU-built compliance · Xero-native

Not sure it clears the bar for your book? Model it in two minutes →

Portfolio · Briefing 14 clients · $182,940 overdue
RP
Riverside Plumbing
2 calls today · promise to pay Fri
$24,180overdue
HC
Harbour Cabinetry
INV-2094 PAID
$0cleared
NE
Nord Electrical
1 dispute ON HOLD · resumes Mon
$11,600needs you
On a call Delta Joinery · INV-3310 · $6,420

Xero knows who owes what, across your whole book. We make the calls that get it paid.

The two pains every practice tool leaves you with

You have the ledgers. What you don't have is a way to work them across a book.

These are the two loudest complaints in the category, and the two we designed against.

The complaint

"The bill balloons as I add clients."

Per-entity tools get more expensive the bigger your book, the #1 complaint about practice software. Every new client is another full-price seat, and consolidation never arrives.

Our answer

Wholesale that gets cheaper per client as you grow.

A partner discount that scales with volume. Growth improves your rebill margin instead of eroding it: mark up, bundle into advisory, or pass the wholesale rate through. Your call.

10% 20% 30% 1–4 orgs 5–19 20+ orgs
10%
off at 1–4 orgs
30%
off at 20+ orgs
The complaint

"Who-pays and a login per client is admin hell."

Managing dozens of client subscriptions (who's billed, whose card, one login each) is a month-end chore no one signed up for.

Our answer

One login, per-client who-pays, transferable any time.

Practice-billed (rolls into your single monthly invoice at wholesale) or client-billed (they pay us directly, you're attached as advisor), switch between the two whenever. It's Xero's own partner/subscriber model. Nothing new to learn.

Voice-led, and fully omnichannel

Emails get ignored. Texts get forgotten. People answer the phone.

You'd happily pay someone to make those calls, but you can't do it for every client on the book, every time. Office Voice can: a real conversation with every debtor, and it remembers each one (the last call, the promise they made, the reason it slipped), so no one gets chased twice or slips through the cracks.

Xero native remindersemail only · caps at 5
Chaserprescripted robo-calls
CreditorWatch · ezyCollecthumans on a call console
US voice-AI collectorsnot Xero-native · not AU
Office Voice: the one that actually has the conversationvoice + SMS + email · one cadence · live Xero data · no headcount
What the practice sees

Manage by exception, not another dialer dashboard.

A junior works the exceptions across the whole book, not the ledgers one by one.

PORTFOLIO

Every client org in one place

Aggregate overdue, per-org drill-down, switch between clients without logging out and back in.

BRIEFING

The daily home, across the book

"What I handled + what needs your input" (disputes, lapsed promises, escalations, holds resuming), surfaced from conversation memory and Xero.

PEOPLE + OPEN ITEMS

A tracked queue, per client

Customer-first debtor book with holds (disputed / payment plan with a resume date / do-not-contact) and a queue for the cases that need a human. Each client sounds like themselves, not a generic collector.

Pricing

Per-org plans that include voice, and practice economics that reward the book.

Priced above email-only tools because it does what they can't: pick up the phone. Work out your net savings across the book → 30-day trial, no per-client setup fee.

Recover
A$249 /mo per org
Early-adopter rate A$199
  • Voice collections on overdue Xero invoices
  • Secure Xero pay-link by SMS
  • Briefing · People · Open items
  • Reconciliation: stops chasing the moment it's paid
Recover Pro
A$499 /mo per org
Early-adopter rate A$399
  • Everything in Recover
  • Higher call volume + adaptive cadence
  • Outcome + DSO reporting
  • Priority onboarding support
For the practice
Practice wholesale
10 → 30% off, scaling with your book
One invoice · per-client who-pays · transferable
  • Partner-billed orgs roll into one monthly invoice
  • Discount grows as you add clients: margin improves
  • Per-client who-pays toggle (practice- or client-billed)
  • A solo business is just a one-org, client-billed account: same model
Run your whole book through it

See it live on your book. Then connect Xero and go.

Book a portfolio demo on your real client structure, or connect Xero and start a free trial, running across your book in minutes. No per-client setup fee.

Compliance: non-negotiable, and your safety too

Runs identically on every client org.

AI + recording disclosure every call DNCR existing-relationship exemption Customer-timezone time-of-day rules Instant opt-out across channels Pay-link only: never card details Full audit logging