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Every feature, every workflow.
Inbound
- After-hours answeringLive
- Business-hours overflowLive
- Voicemail with transcribed summary to your phoneLive
- SMS continuity for AI-initiated threads (the AI texts, customer replies, AI picks up on the next call)Live
Outbound
- Quote follow-up call 24 hours after sendingLive
- Invoice chaser (sends the payment link mid-call)Live
- Schedule confirmer the day beforeLive
Booking
- Direct calendar booking, written to ServiceM8Live
- Reschedule, cancel, suggest alternative timesLive
Knowledge
- Auto-ingested service catalog from your ServiceM8 — no manual FAQ entryLive
- Custom FAQs you add, on topLive
Personalisation
- Australian voices (4 to choose from)Live
- Custom vocabulary (your suburbs, your service terms)Live
- Banned phrases (no more "great question")Live
- Persona presets + free-text persona promptLive
Escalation
- Warm transfer to staff or on-call mobileLive
- SMS-on-no-answerLive
- Owner-inbox messages for after-hours schedulingLive
Quality
- Every call recorded and transcribedLive
- Auto-flagged on heuristics (and LLM judge)Live
- Outcome tracking + dashboardBeta