← Office Voice

Status.

Real-time status of every part of Office Voice. We update this page within minutes of any degradation, and again when it clears.

All systems operational
Calls are connecting, payments are reconciling, dashboards are live.

Components

Outbound voice
Chase calls placed on overdue Xero invoices and follow-up nudges on sent quotes.
Operational
Inbound voice
Customers reach the AI when they ring your published or forwarded number.
Operational
SMS (AI-initiated)
Secure pay-links and follow-up messages sent as part of the chase cadence.
Operational
Email (AI-initiated)
Reminder and follow-up emails orchestrated in one cadence alongside voice and SMS.
Operational
Xero sync
Contact, invoice, and quote mirror; payment reconciliation read back from Xero.
Operational
Web dashboard
Briefing, People, open items, outcomes, and the persona + vocabulary editor.
Operational
Notifications delivery
SMS / email / in-app incident and briefing notifications.
Operational
AI model (Anthropic)
The language model that runs every conversation.
Operational
Speech & voice (Deepgram + ElevenLabs)
Speech-to-text and text-to-speech pipeline.
Operational

Incidents · last 90 days

No incidents in the last 90 days.

Subscribe to updates

Tenants on paid plans receive incident notifications by SMS to their on-call mobile and by email to the account address — no configuration needed. To add an extra recipient or change the channels, go to Support or email support@office-voice.com.

How this page works

  • Components reflect ourview of the system, not just an upstream provider's. If Anthropic is healthy but our model integration is down, this page says degraded.
  • The page is statically rendered and revalidated every 60 seconds. It stays available even when our own infra is hurting — its job is to surface what we already know.
  • For account-specific issues that aren't showing here, ring or email Support — those don't belong on the public status page.

Last refreshed 14/08/2026, 08:16:12 · Brisbane time