← Office Voice

Status.

Real-time status of every part of Office Voice. We update this page within minutes of any degradation, and again when it clears.

All systems operational
Calls are being answered, bookings are landing, dashboards are live.

Components

Inbound voice
Customers reach the AI when they ring your published or forwarded number.
Operational
Outbound voice
Campaign engine places quote follow-up, schedule confirmation, invoice chaser, and feedback calls.
Operational
SMS (AI-initiated)
Payment links, schedule confirmations, and post-call follow-ups sent via ServiceM8.
Operational
ServiceM8 sync
Customer, job, quote, and invoice mirror; booking writes back to ServiceM8.
Operational
Web dashboard
Conversations review, outcomes, approvals, persona + vocabulary editor.
Operational
Approvals delivery
SMS / email / in-app approval notifications for Approval Required tenants.
Operational
AI model (Anthropic)
The language model that runs every conversation.
Operational
Speech & voice (Deepgram + ElevenLabs)
Speech-to-text and text-to-speech pipeline.
Operational

Incidents · last 90 days

No incidents in the last 90 days.

Subscribe to updates

Tenants on paid plans receive incident notifications by SMS to their on-call mobile and by email to the account address — no configuration needed. To add an extra recipient or change the channels, go to Support or email support@office-voice.com.

How this page works

  • Components reflect ourview of the system, not just an upstream provider's. If Anthropic is healthy but our model integration is down, this page says degraded.
  • The page is statically rendered and revalidated every 60 seconds. It stays available even when our own infra is hurting — its job is to surface what we already know.
  • For account-specific issues that aren't showing here, ring or email Support — those don't belong on the public status page.

Last refreshed 30/06/2026, 05:26:17 · Brisbane time